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Installing a Game from Scratch

Category: Bumble OS

Making the Installer Disk You will need a usb stick that is a minimum of 8GB. The idea is that you will make that your bootup device and install the OS and the game from there. The ISO is the disk ima...

Connecting to the Internet

Category: Bumble OS

If you are connecting to the Internet via Ethernet, and your router is configured to auto assign IPs etc, you are done, no more is necessary. If you are connecting to the Internet via WiFi, your journ...

ASUS pn51-e1 Configuration

Category: Killer Queen

This was the first computer we used to support 4K. It's a fine computer but is a little finicky in it's set up This would affect machines with serial numbers between KQ1168-KQ1182 USB Ports The front ...

Accessing the Joysticks and Buttons under the Console

Category: Killer Queen

In the event that something goes wrong with a joystick or button on your Killer Queen machine, you'll need to access the control panel. Behind your coin door, there are two latches on the left and rig...

Flashing the Bumbleboard

Category: BumbleBoard

If you are running a game using the bumbleboard you may need to flash the board to update to the latest version. If your version of the bumbleboard is 1.0 contact bumblebear for a new board, this vers...

No Inputs or Outputs on the RIO board - Check For Blown fuses

Category: Killer Queen

There have been a couple of customers recently who have had issues that were difficult to diagnose after basic troubleshooting. One recent issue, from Connor M, was as follows: "I am trying to run a t...

IO Boards for Killer Queen - What are they and how can I identify mine

Category: Killer Queen

What is an IO board? Simply put it's a circuit board that sits between your inputs (buttons, joysticks, etc), your outputs (lights, fans, etc) and the computer. Killer Queen has had a long history and...

Obtaining System Info

Category: Bumble OS

In order to obtain System Info you will need a keyboard plugged into your system. You can usually access a USB port inside the coin door (Blue Cabinet on Killer Queen). Plug the keyboard in and press ...

Upgrading to 4K

Category: Killer Queen

Do You Need This? If both monitors are 4K and the game is blurry, chances are you want to do this.  What Will You Need? A new PC from the list of approved models (the nuc7 i5 cannot support 4K) Repla...

Wiring a Bill Acceptor to RIO Board (Only for RIO board Killer Queen)

Category: Killer Queen

The Raw Thrills cabinets have a pre-wired 3-wired dongle specifically for a MARS MEI 2600 series 12VDC Bill Acceptor. The connections are: 1.) RAW Thrills RIO Board P4  DBV_1_Blue to pin 4 on the MEI....

Killer Queen is running at 1080i/50hz - how do I fix this?

Category: Killer Queen

Update: If you are experiencing this issue, we highly recommend replacing your HDMI splitter with one that has EDID dip switches that can hard-set the display output to 1080p60hz. Customers have repor...

My Killer Queen Arrived in a Crate... Now What?

Category: Killer Queen

You will need:Power drill with Phillips head (battery OK)Box cutter or strong scissorsSuggested 3-person job to remove from pallets.   1. Uncrate and unstrap:Each Killer Queen machine can be package...